Our Services

What We Do

Andrews Computer Help Zone provides professional IT services and computer assistance at highly competitive prices. We service many small and medium sized businesses all over Melbourne and consider all of them our friends.

Rather than trying to be just like everyone else, our focus is on providing a good old fashioned service with an element of honesty that’s hard to find these days. If we can’t fix a problem, we’re not scared to say so and will help you find someone that can!

Computer Trouble Shooting

Computer Trouble Shooting Windows crashing or unbearably slow? We can help figure out the cause of the problems and rectify them.

Virus / Spyware Elimination

Virus / Spyware Elimination Think you might be infected with a virus or spyware? We’ll get rid of it and show you what you need to know to make sure the chances of re-infection are as small as possible.

Security / Backup Solutions

Security / Backup Solutions Do you have a firewall and is it up to scratch? Is your current backup strategy sufficient to protect your business in the event of computer failure? We can help you make sure you’re protected.

Software Training

Software Training We can provide one on one or group training sessions on many software packages such as Word, Excel, as well as many other software solutions. Or ask us to work with you and show you how to get more value out of the tools that are already on your computer, such as Windows Explorer, Internet Explorer, Outlook or Outlook Express.

Server Setup

Server Setup Still using a Windows workstation installation as your server? Consider a switch to a dedicated server solution and reap the benefits in speed and reliability. We’ll help you configure and set it up from scratch if required, as well as making sure that it’s secure from external threats. The advantages of using a proper file server can be huge!

Remote Access

Remote Access Would you like to be able to work from home, safely and securely? Contrary to popular belief, you don’t need the presence of an expensive VPN (Virtual Private Network) and all the maintenance costs that can be associated with having one. Let us show you some workable alternate solutions that many of our clients are already using every day.

Network Setup

Network Setup Do you already have a Local Area Network? What about an Intranet? Are you using them to their full potential? We can help setup a network for you from scratch if required or to fine tune your existing one. We’ll also show you the best way to share your office Internet connection for maximum performance.

More!

More! We can help with all the above and a whole lot more at very reasonable and highly competitive rates. The above list is by no means exhaustive. Please contact us to discuss your needs. We look forward to helping you.

Domain Name Setup

Domain Name Setup Never worry about your email address changing, ever again! Want to have your own domain like “yourcompanyname.com.au” but don’t know where to start to set it all up? We can take the guess work out of the process and set the whole thing up for you, including hosting, configuration of email addresses, an initial web page and setting it all up on your office machines and laptop ready to go.. and best of all, it won’t cost an arm and leg every year to maintain it!

Note: As a special offer to our web site visitors, we will come to your office and provide a *FREE* consultation to assess your current computer and network configuration.

Verbal recommendations will be made during the consultation, or for a small fee, (optional at your request) we’ll provide a written report detailing any issues we identify during your free assessment.